Managed Solutions
| Every TMG Managed Communication Service client receives Dedicated Account Support. Every client is assigned to a TMG Managing Partner and an Account Consultant. The TMG Managing Partner is responsible for the overall business relationship between the client and TMG. The Managing Partner establishes the engagement and sets the parameters for the business relationship. Once the relationship is established the MP will ensure that TMG continues to meet the client’s expectations regarding service, support, and billing while also providing overall consulting. The TMG Account Consultant is responsible for interfacing with the client on a regular basis regarding system support issues. The Account Consultant is the lead hands on “Go To” person for system programming, M/A/C support, implementation support, project management, training and Q&A. The Managing Partner and the Account Consultant work together to provide support for both the strategic and tactical aspects of the client relationship. |
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DEDICATED ACCOUNT SUPPORT
| INFORMATION info@techmg.com SALES sales@techmg.com SUPPORT support@techmg.com TMG 3330 Cobb Pkwy, Suite 17 Acworth, GA 30101 Phone: (877) 864-3276 |